Our Canadian support team responds to all messages within 24 hours — typically much faster during business hours. For urgent order inquiries, mention your order number in the form and we’ll prioritize your case. We’re based in Canada and operate Monday through Saturday.
Our team can help with: product selection and comparisons, cycle planning and dosing questions, PCT protocol guidance, order status and tracking, payment issues, delivery concerns, and general questions about our labs (Zionova, Genetix, Accel). We have experienced athletes on staff who understand what you’re going through.
All orders ship from within Canada via Canada Post Xpresspost. No customs delays, no international risk. Same-day dispatch on orders placed before 2PM EST with Interac e-Transfer. Delivery is 2–5 business days coast to coast. Free shipping on all orders over $600 CAD
Contact us immediately with your order number and tracking information. We guarantee every delivery — if your package is confirmed lost or seized in transit, we reship at zero cost, no questions asked. This guarantee applies to every order, every time. Please allow the full 2–5 business day window before contacting us about delivery.
Absolutely. Helping you get real results safely is our priority. Our team includes competitive bodybuilders and experienced athletes. Use the contact form above to describe your goals, experience level, and any compounds you’re considering — we’ll provide personalized guidance. We also have free cycle guides and a dosage calculator on our website.
We accept Interac e-Transfer (triggers same-day dispatch before 2PM EST), Bitcoin (BTC), Ethereum (ETH), Interac e-Transfer is the fastest and most reliable payment method. All transactions are handled securely with no identifying descriptions.
Yes, and we maintain a dedicated Lab Test section on the website where available testing results are published. We update this area whenever new reports are provided by our suppliers. Availability of laboratory reports may vary by product and supplier.